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VIVALARETE — AI Receptionist Platform

Features

Everything your receptionist does.

VIVALARETE answers, books and keeps a record — in native, fluent Greek or English, across phone and website chat, using only the information you provide.

Hear VIVALARETE

Listen to a real call, before you buy.

Three short recordings of VIVALARETE on the phone — booking an appointment, answering questions and passing a caller to a human. Pick a language and press play.

9:41

VIVALARETE

Ready to call

Press play to hear the call as a customer would.
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Booking an appointmentDemo recordings are being prepared. Please check back shortly.

Transcript

  1. VIVALARETEGood afternoon, welcome to Athena Studio. How can I help you today?
  2. CallerHi there. I'd like to book a colour appointment, sometime this week if possible.
  3. VIVALARETEOf course. One moment while I check availability. We have Tuesday at half past eleven in the morning, or Thursday at five in the afternoon.
  4. CallerThursday at five works better for me.
  5. VIVALARETEPerfect. May I have your full name and a mobile number, please?
  6. CallerHelen Papadopoulou, six-nine-seven, three-five-two, one-eight-four-zero.
  7. VIVALARETEYou're booked for Thursday at five in the afternoon, for ninety minutes. You'll get a text confirmation. Have a lovely day.

Features

Answering & conversation

  • 24/7 answering

    Nights, weekends and holidays included.

  • Phone

    Calls forwarded from your existing business line.

  • Website chat

    A public chat link or chat on your website.

  • Native, fluent Greek and English

    Optimized for Greek — not just translated — with English when you prefer.

  • Named receptionist

    Your receptionist introduces herself by the name you choose.

  • Speaking styles

    Soft, natural or brisk delivery, plus single-language mode.

  • Business-specific knowledge

    Hours, address, services, prices if entered and FAQs.

  • Service descriptions

    Explain what each service includes, in your own words.

Features

Booking

  • Appointment booking

    A conversation becomes a real appointment.

  • Opening hours

    Slots are only offered while you are open.

  • Working days

    Set the days each week that accept appointments.

  • Holidays and time off

    Block dates your business is closed.

  • Booking rules

    Duration, notice and availability rules you configure.

  • Customer details

    Name, phone, service, preferred date and time, email if given.

  • Caller notes

    Anything the customer wants passed on is saved with the appointment.

  • Confirmation emails

    Appointment notices sent from your VIVALARETE account.

  • Reminder notifications

    Reminders before the appointment.

  • Outbound confirmation calls

    Optional paid add-on that calls customers to confirm.

Features

Leads & human contact

  • Conversation history

    Every call and chat is stored as a conversation.

  • Search and filtering

    Find a conversation by customer, date or outcome.

  • Finalised outcomes

    What was actually confirmed once the call ended.

  • Callback requests

    Captured with the details your team needs to call back.

  • Human handoff

    Transfer to the number your business defines.

Features

Business management

  • Dashboard

    Conversations, appointments and activity in one place.

  • Multi-business support

    Run several businesses from one platform.

  • Staff roles

    Roles and privileges decide who sees and changes what.

  • Live minute meter

    Allocated, used and remaining minutes this month.

  • Usage limits

    Each package has clear included minutes.

  • Permanent deletion

    Delete conversations and appointments for a period you choose.

  • Greek/English interface

    The whole platform switches language with one click.

Example

Instant view of what is consumed

Every business sees a live usage strip in the back office. Example figures for a mid-size package below — your own package sets the allowances.

AI voice

168/250min

Call transfers

42/125min

Confirm. calls

96/250calls

SMS messages

74/250msgs

Features

AI that learns from every conversation

  • Nightly conversation review

    Each night VIVALARETE reviews the day's calls and chats to spot what went wrong.

  • Concrete suggestions

    Missing FAQs, unclear services and repeated questions become ready-to-use fixes.

  • You approve every change

    Nothing changes on its own — you accept or dismiss each suggestion with one click.

  • Quality metrics

    Booking rate, handoffs and unanswered questions, tracked day by day.

  • Weekly trends

    See whether your receptionist is getting better week over week.

  • Lessons without raw data

    Insights are kept anonymised, so deleting history does not lose what was learned.

Appointment demo

From “I'd like an appointment” to booked.

A conversation becomes a real appointment.

VIVALARETE
CustomerI'd like an appointment next week.

Control

You stay in control.

Every call and chat is recorded as a conversation you can review.

Allocated, used and remaining minutes for the current month.

This month
Minutes168 / 250
Allocated250
Used168
Remaining82

Recent conversations

  • Appointment bookedPhone12/03/2026 17:04
  • Callback requestedWebsite chat12/03/2026 15:22
  • Transferred to a personPhone11/03/2026 10:41

Stop missing calls. Start answering every customer.

Let VIVALARETE handle the calls and website conversations you don't have time to answer.