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How it works

How VIVALARETE works

Your existing number. Your business information. One AI receptionist.

About VIVALARETE, in short

VIVALARETE is an AI receptionist for small and medium businesses in Greece. It answers your business phone and your website chat 24/7 in Greek or English, answers questions from your own business information, books appointments, captures leads and callback requests, sends SMS confirmations and transfers callers to a person when needed.

  • Works on your existing phone number, through call forwarding.
  • No app for your customers and no new hardware.
  • Answers only from the information you enter about your business.
  • Monthly packages from €63, net of Greek VAT, with included voice minutes.

How it works

From the first ring to a booked appointment

  1. 01

    The customer calls your existing number

    Nothing changes for your customers — they dial the number they already know.

  2. 02

    Your phone provider forwards the call to VIVALARETE

    Using the call-forwarding feature your provider already offers. No new hardware.

  3. 03

    VIVALARETE answers in native, fluent Greek or English

    With the receptionist name, voice and speaking style you chose — optimized for Greek, not simply translated.

  4. 04

    VIVALARETE understands the request

    A question about your services, an appointment, or a request to speak with a person.

  5. 05

    VIVALARETE answers using your business information

    Services, prices if entered, opening hours, address, FAQs and service descriptions.

  6. 06

    VIVALARETE books an appointment when appropriate

    Respecting your opening hours, working days, holidays and booking rules.

  7. 07

    The appointment appears in your calendar subscription

    Through a private calendar subscription feed you add to Google Calendar, Apple Calendar or Outlook.

  8. 08

    Your business receives the relevant notification

    Confirmation emails, appointment notices and reminder notifications.

  9. 09

    VIVALARETE transfers to a human when required

    If the caller asks for a person, the call is transferred to the number you define.

Hear VIVALARETE

Listen to a real call, before you buy.

Three short recordings of VIVALARETE on the phone — booking an appointment, answering questions and passing a caller to a human. Pick a language and press play.

9:41

VIVALARETE

Ready to call

Press play to hear the call as a customer would.
mutekeypadspeakeradd callFaceTimecontacts
Booking an appointmentDemo recordings are being prepared. Please check back shortly.

Transcript

  1. VIVALARETEGood afternoon, welcome to Athena Studio. How can I help you today?
  2. CallerHi there. I'd like to book a colour appointment, sometime this week if possible.
  3. VIVALARETEOf course. One moment while I check availability. We have Tuesday at half past eleven in the morning, or Thursday at five in the afternoon.
  4. CallerThursday at five works better for me.
  5. VIVALARETEPerfect. May I have your full name and a mobile number, please?
  6. CallerHelen Papadopoulou, six-nine-seven, three-five-two, one-eight-four-zero.
  7. VIVALARETEYou're booked for Thursday at five in the afternoon, for ninety minutes. You'll get a text confirmation. Have a lovely day.

Keep your number

Keep the number your customers already know.

You don't need a new public number. You don't need to change your business cards, printed material or Google listing.

Your existing phone line forwards calls to VIVALARETE using the call-forwarding feature already provided by your phone provider.

No new hardware. No app for the customer to install.

Your existing number
Call forwardingProvided by your phone provider
VIVALARETE answers

Multi-channel by design

The same receptionist on every channel

Phone

Your existing business number forwards calls to VIVALARETE. Customers call the number they already know and speak with a natural, fluent Greek or English voice.

Native Greek or English voice

VIVALARETE is optimized for fluent Greek — not just translated — with native-sounding voices, your own greeting and the speaking style you choose.

Website chat

Visitors ask questions through your website. VIVALARETE answers in native Greek or English using your business's own information.

Grounded answers

Everything comes from your own information

VIVALARETE answers using the information you provide: services, prices, opening hours, address, FAQs and service descriptions.

If the information isn't there, VIVALARETE does not invent an answer.

Your business information

ServicesHoursPricesFAQsLocation
VIVALARETECustomer

Calendar

Your appointments, in the calendar you already use.

VIVALARETE provides a private calendar subscription feed. Subscribe from Google Calendar, Apple Calendar or Outlook and appointments appear automatically in the calendar your team already uses.

Private calendar subscription
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1011:30
11
1217:00
13
14
15
Google CalendarApple CalendarOutlook

Human handoff

AI when you need it. A person when you want one.

Not every conversation should stay with AI.

If a caller asks to speak with a person, VIVALARETE can transfer the call to the number your business defines.

Nobody is trapped with a machine.

A professional receptionist answering a business phone in a modern office.
“I'd like to speak to someone.”
Connecting you to the team…
Your team

Stop missing calls. Start answering every customer.

Let VIVALARETE handle the calls and website conversations you don't have time to answer.